| FAQ : |
| 1. How can I place an order? |
| You can contact any of our sales person for an order. Please provide the details of |
| your requirements as clear as possible. So we can send you the offer at the first time. |
| For designing or further discussion, it is better to contact us with Skype, TradeManger or Whats App or other instant ways, in case of any delays. |
| 2. When can I get the price? |
| Usually we quote within 24 hours after we get your inquiry. |
| 3. Can you do the design for us? |
| Yes. We have a professional team having rich experience in gift box design and manufacturing. |
| Just tell us your ideas and we will help to carry out your ideas into perfect boxes. |
| 4. How long can I expect to get the sample? |
| After you pay the sample charge and send us confirmed files, the samples will be ready |
| for delivery in 1-3 days. The samples will be sent to you via express and arrive in 3-5 days. |
| 5. What about the lead time for mass production? |
| Honestly, it depends on the order quantity and the season you place the order. |
| Alway 25-28days based on general order . |
| 6. What is your terms of delivery? |
| We accept EXW, FOB, CFR, etc. You can choose the one which is the most convenient |
| or cost effective for you. |
| 7. What is the payment way? |
| 1)TT |
| 2)ODM, OEM order, 30% for deposit,70% against the copy B/L. |
| 8.Are you a factoty or trading company? |
| We are factory ,we can guarantee our price is first-hand, High quality and competitive price. |
| 9.How does your factory fo regarding quality control? |
| To make sure customer buy good quality material and service from us. |
| Before customer place order, we will sent each samples to customer for approve. |
| Before shipment, our staff will check quality 1pcs by 1pcs.Quality is our culture. |